How Wallet Records Enter Our Policy
The Privacy Policy covers information you provide during account creation, such as your phone number, verification details and contact requests, plus technical records created when you sign in from a mobile browser or desktop. We use these records to provide account access, check wallet status and
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investigate a payment receipt or failed transaction. A DANA, OVO, GoPay or QRIS reference may be retained with the related account event so our support desk can trace the request. Bank transfer and virtual account records are handled for the same account and reconciliation purpose. We
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do not describe access as universal: where local law permits, you may use the service, and our policy applies to activity connected with your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.